
The death of her father prompted a change of career into the law and specifically probate law. Following work with a large firm of solicitors, providing assistance to the Head of the Probate department for 3 years, Lucy moved to British Heart Foundation, where she spent over 9 years working on a broad range of legacy cases and collaborating closely with Legacy Marketing.
During her time with BHF, Lucy has achieved her CiCLA, become a full member of ILM, and is part of their Training Group, helping to deliver professional development in the sector. With Legacy Link, Lucy works with charities such as the Royal British Legion, Greenpeace and Unicef. She has also become the trainer for the introductory course of Clear Software’s FirstClass 4 legacy management package.
“My confidence in Legacy Link – and Lucy’s very capable hands – was entirely justified. Returning from extended leave, it was so nice not to have an in-tray overflowing with correspondence and queries, just a few new and interesting(!) cases.” Justin Cliffe, Legacy Manager, Leukaemia & Lymphoma Research